Momnt Increased Approval Rates by Over 45% for a Busy Chiropractic Office
Dr. Robert Abraham, BS, DC is the founder and CEO of NextGen Medical, a multi-specialty medical practice that naturally treats nerve pain, joint pain, and weight issues. He was named to the New York Weekly 40 under 40 and is committed to providing families with high-quality, state-of-the-art care. Dr. Abraham and his skilled team use highly-studied and proven methods that free patients from the endless cycle of disease management and bring them back into a life of true health and well-being.
Challenge
In a mostly cash-based industry, patients have been finding it increasingly difficult to afford the services offered in a chiropractic office, specifically treatment for neuropathy. Although Dr. Abraham offered patient financing, the approval rates were low and he found the overall experience unpleasant due to the cumbersome process, lack of transparency, unaffordability, and poor support.
Because of NextGen Medical’s success in helping over 4,000 patients get rid of or completely reverse their neuropathy symptoms without medications, injections, or surgeries — he has become a sought-after doctor in Central Florida for people suffering from neuropathy. This motivated him to actively search for a new patient financing company to partner with so he could help more people experience less pain and more of what life has to offer.
Dr. Abraham’s must-haves for a new patient financing program included:
- User-friendly for both practice and patients
- Technology adapted to seniors
- Industry-specific knowledge
- Great customer service
- Flexible and affordable payment plans
- Reasonable provider fees
Solution
Immediately after finding Momnt and speaking with a healthcare account executive, Dr. Abraham implemented Momnt Patient Financing at all three of his locations. After leveraging the simple digital application process and presenting affordability proactively, NextGen Medical’s approval rates are consistently above 45%. The accommodation rate for funding requests of his approved patients has been 100%.
Outcome
Momnt’s high approval rates, expertise in the healthcare industry, user-friendly technology, and state-of-the-art digital platform have helped position NextGen Medical for success for years to come in all three locations.
Provider Praise
“I love how simple, effective, and powerful working with Momnt has been! Their provider fees are more than reasonable; unlike other patient financing companies, they directly reimburse the provider. Hands down, the team at Momnt offers the best support to physicians. Their knowledge of the healthcare industry and chiropractic medicine is evident in everything they do. My patient base consists of a large senior population who have found the process to be simple, easy to use, and affordable. No matter the patient’s budget, there is always a payment plan they’re comfortable choosing. Since partnering with Momnt, I’ve gained peace of mind. Most importantly, I can focus more on serving patients and being a doctor.” – Dr. Robert Abraham, BS, DC